Deepchain Cookies Policy

This website, https://deepchain.bio/ (“Site”), is operated by InstaDeep Ltd., (alternately, “InstaDeep”, “we”, “us” or “our”).

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Included below are tables, setting out what cookies we use, and the purposes for which we use them.

Cookies might be used for the following purposes:

  • To enable certain functions
  • To provide analytics
  • To store your preferences
  • To enable ad delivery and behavioral advertising

What kind of cookies are used on the Website?

Our Website uses both session cookies, persistent cookies, and third-party cookies.

A session cookie is used to identify a particular visit to our Website. These cookies expire after a short time, or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, such as when you log into our Website.

A persistent cookie will remain on your devices for a set period of time specified in the cookie. We use these cookies where we need to identify you over a longer period of time. For example, we would use a persistent cookie if you asked that we keep you signed in.

How do third parties use cookies on the Website?

Our Website uses Third Party cookies from Google Analytics, Auth0 and Osano. If you click on a hyperlink from our website to any third-party websites, you may be sent cookies from these third-party websites.

As these are third party providers, we do not control the use of these cookies and cannot access them or the data they may contain.

Third-party websites will have their own privacy and cookie policies. Please check the third-party websites for more information about their cookies and how to manage them. Disabling these cookies will likely break the functions offered by these third parties, such as Twitter, Facebook Embed and Youtube Video Embeds.

Auth0:

Auth0 is an identity platform that provides a suite of tools and services for authentication, authorization, and user management.

We use this when you log in to the DeepChain application for authentication, user profile management, role-based access control, and permission management.Auth0 collects user data such as user ID, email address, and user name to provide authorization services. It also collects login data including IP address, browser type, and device type to prevent unauthorized access. Auth0 also has access to usage data as it gathers data related to the usage of DeepChain application, such as the number of logins, and the number of requests to our APIs, to help us monitor and improve the performance of DeepChain application. Learn more about Auth0’s policy on cookies.

ProviderCookie NameFunction
Auth0_legacy_auth0.jGU2uTYWGL6cKCkc70y9iiwIAAB6PGpz.is.authenticatedThis cookie is set when the user is authenticated with Auth0.
auth0.jGU2uTYWGL6cKCkc70y9iiwIAAB6PGpz.is.authenticatedThis is an optimization cookie that minimizes unnecessary log-ins for a better user experience.

Google Analytics:

ProviderCookie NameFunction
Google Analytics 4_ga_N6NFC05T3R
^_ga$
These cookies collect information about how visitors use our website. We use the information to compile reports and to make improvements. The cookies collect information in an anonymous form, including where visitors have come to the website from and the pages they visited. To opt-out: https://tools.google.com/dlpage/gaoptout

Osano:

Osano is a cookie consent management tool that allows you to personalize your cookie preferences. It utilizes cookies to enable the utilization of the Consent Dialog and associated features. To learn more about Osano’s cookies, please visit their documentation here.

ProviderCookie NameFunction
Osanoosano_consentmanagerThis cookie holds the site’s consent categorization as well as when the user’s consent status and expiry. Osano uses this cookie to know when to ask for consent again if the consent expires. It’s an essential cookie.
osano_consentmanager_uuidThis cookie contains the end-users unique user id (for consent lookups).
osano_consentmanager_expdateStores the expiration of the user’s captured consent.

What are your cookies options?

In order to provide you with the best DeepChain service you can accept all non-essential cookies. If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser. The following are links to manage cookies on popular browsers:

If you want to change the cookie preferences you have already set up when you first visited the Website, please click here: Cookie Preferences.

Please note, however, that if you delete cookies or do not accept them, while you will still be able to access DeepChain service, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Changes to this Cookies Policy 

We may update this Cookies Policy from time to time to ensure that it is accurate and up to date and to reflect any changes in the law.  This policy was last updated on 14 October 2024.

Contacting us and making a complaint

If you have any questions or complaints about this Cookies Policy or if you are seeking to exercise any of your statutory rights, please contact us in the first instance by email at privacy@instadeep.com with as much detail as possible about the nature of your concern, including dates, individuals involved, and any relevant documents or evidence. We will endeavor to respond to your initial complaint within a reasonable timeframe.

If you remain unsatisfied with the resolution of your cookie / privacy complaint or our response in relation to your exercising of your statutory rights, you may send your complaint in writing to either legal@instadeep.com or our registered address at:

FAO Head of Legal
InstaDeep Ltd
5 Merchant Square
London W2 1AY
United Kingdom

Upon receipt of the same, we will investigate your complaint and respond to you within a reasonable time frame.
If you are still not satisfied with our response you may make a complaint to the supervisory authority responsible for the territory in which your Controller operates.  In the UK, that is the Information Commissioner – see www.ico.org.uk for more information.